Dealer support for Polaris Brutus - Polaris Brutus Forum
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post #1 of 8 (permalink) Old 08-08-2013, 04:09 PM Thread Starter
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Dealer support for Polaris Brutus

Anyone have any dealer experiences they would like to share? How are the dealers supporting the Brutus product line?

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post #2 of 8 (permalink) Old 02-28-2014, 01:03 PM
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In my experience, like crap! No one at the dealers knows anything about the product. I sheared some bolts in the blower attachment, no one can give me the bolt spec/shear rating Polaris recommends for this attachment. I started with a 2, shear them no problem, went to a 5, same thing. Scared to try an 8 in fear of damaging the gear box on the auger.
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post #3 of 8 (permalink) Old 02-28-2014, 01:22 PM
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Quote:
Originally Posted by wifi_guy View Post
In my experience, like crap! No one at the dealers knows anything about the product. I sheared some bolts in the blower attachment, no one can give me the bolt spec/shear rating Polaris recommends for this attachment. I started with a 2, shear them no problem, went to a 5, same thing. Scared to try an 8 in fear of damaging the gear box on the auger.
Im not surprised at all, it's why I always come to forums like this for a second opinion and more info.



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post #4 of 8 (permalink) Old 02-28-2014, 01:59 PM
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Originally Posted by polarisfan View Post
Im not surprised at all, it's why I always come to forums like this for a second opinion and more info.
I get it, it's a new product and so far not a hugely popular one due to cost. But if dealers are going to sell them, at least have one of your tech's get trained on it.

I wish Polaris had a tech support line that the end user could call into. If they do GIVE ME THAT NUMBER! LOL
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post #5 of 8 (permalink) Old 02-28-2014, 02:00 PM
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I will say this. These forums along with Polaris ATV Forum have been awesome tools to use. Everyone is VERY helpful in both forums.

Love community support like this.
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post #6 of 8 (permalink) Old 02-28-2014, 02:59 PM
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for certain things you might have better luck going to bobcat dealers.



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post #7 of 8 (permalink) Old 02-28-2014, 05:28 PM
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The blowers need grade 8 shear pins. Anything else won't last. This upgrade was signed off by Polaris- it's not just some interweb yahoo spouting off. Of course it's the Polaris shear pin they approved. Get a few extras just in case.

Eta: bobcat makes the attachments and most of the inconsistency with the shear pins is directly attributable to them.

OP, which dealer? Feel free to PM.
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Last edited by Jorts; 02-28-2014 at 05:31 PM.
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post #8 of 8 (permalink) Old 03-02-2014, 09:00 PM
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Originally Posted by wifi_guy View Post
I will say this. These forums along with Polaris ATV Forum have been awesome tools to use. Everyone is VERY helpful in both forums.

Love community support like this.
thats the beauty of being on forums



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